Have a question about an order, product, custom request, or something you’re thinking about having made?

We’re happy to help.

Customer Support Email: support@sogenius.io
Phone: (347) 651-0514
Business: So Genius I/O LLC
Location: New Jersey, USA

We typically respond within 1–2 business days.

Order Questions

If you’re contacting us about an existing order, please include:

• Your order number
• The name or email used at checkout
• A brief description of your question or issue

For damaged, defective, or incorrect orders, please include clear photos whenever possible.

Custom Orders

Looking for something personalized or made to your specifications?

Visit our Custom Order page to submit details such as:

• Product type
• Measurements
• Colors
• Artwork or logo
• Quantity
• Personalization
• Desired completion date

Providing these details helps us review your request and give you the most accurate response.

Returns, Refunds & Shipping

For information about returns, cancellations, refunds, processing times, and delivery, please review our:

• Returns, Refunds & Cancellations Policy
• Shipping Policy

Business Information

So Genius I/O LLC
Customer Support Email: support@sogenius.io
Phone: (347) 651-0514
Business Mailing Address: FIVE GREENTREE CENTRE 525 RTE 73 N STE 104 MARLTON, NEW JERSEY 08053-0805

Products are designed, fabricated, finished, and packaged in Garfield, New Jersey.

If you are contacting us about an order, please include your order number whenever possible.