Contact information

So Genius I/O LLC
New Jersey, United States

Customer Support Email: support@sogenius.io
Phone: (347) 651-0514
Website: sogenius.io

For questions about an order, shipping, returns, custom products, or general customer support, please contact us using the information above.

We typically respond within 1–2 business days.

Business Mailing Address

So Genius I/O LLC
FIVE GREENTREE CENTRE
525 RTE 73 N STE 104
MARLTON, NEW JERSEY 08053-0805

Please note that this is our business mailing address. Products are designed, fabricated, finished, and packaged in Garfield, New Jersey.

Order Support

If you are contacting us about an existing order, please include:

  • Your order number
  • The name associated with the order
  • A brief description of your question or issue

For damaged, defective, or incorrect orders, please include clear photographs when possible.

Custom Order Inquiries

For custom products, personalization, bulk orders, business projects, or other fabrication requests, please visit our Custom Order page or contact us at:

support@sogenius.io

Including measurements, artwork, quantities, colors, and other specifications will help us review your request more efficiently.

Returns, Refunds & Shipping

For details regarding returns, cancellations, refunds, processing times, and delivery, please review our: